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Responsible Gaming

Play Smart.
Stay in Control.

At 365pkr, we genuinely believe that online gaming should be fun — and only fun. We are Pakistan's premier betting platform, and with that comes a real responsibility to our players across Karachi, Lahore, Islamabad, Faisalabad, and every city in between. Our responsible gaming programme is built around three pillars: awareness, prevention, and support. Whether you are a casual PSL bettor or a regular casino player, this page is for you.

21+ Age Minimum
24/7 Support Available
6 Protection Tools
100% Free to Use

Protection Tools Built for You

365pkr gives every registered player in Pakistan direct access to a full suite of responsible gaming controls — all free, all instant, and all designed around your wellbeing.

Deposit Limits

Set a daily, weekly, or monthly cap on how much PKR you deposit into your 365pkr account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be reduced immediately but increases take 24 hours to apply — a deliberate cool-down to protect you from impulsive decisions.

Session Time Limits

Lose track of time easily? Set a session duration limit and 365pkr will display a clear on-screen reminder when your chosen time is up. You can set limits ranging from 30 minutes to 8 hours per session. It is a simple tool but remarkably effective at keeping your gaming sessions healthy and intentional.

Reality Checks

Enable recurring pop-up notifications that show you exactly how long you have been playing and how much you have wagered during that session. Reality checks are available at intervals of 15, 30, 60, or 120 minutes. They are a quiet nudge — a moment to pause, breathe, and decide consciously whether to keep playing.

Cooling-Off Period

Need a short break from 365pkr without a full self-exclusion? A cooling-off period lets you suspend your account for 24 hours, 7 days, or 30 days. During a cooling-off, you cannot log in, deposit, or place bets. This tool is ideal for players who feel their gaming is becoming a habit rather than a hobby.

Self-Exclusion

Self-exclusion is 365pkr's most powerful responsible gaming tool. When activated, your account is permanently closed for a minimum of 6 months — and up to 5 years or indefinitely. You cannot reverse a self-exclusion during the active period. We take this seriously: our team actively prevents re-registration during any self-exclusion period.

Loss Limits

Set a ceiling on how much you are willing to lose within a given period. Once your net loss in PKR hits that threshold, 365pkr will restrict further wagering until the limit resets. Loss limits work alongside deposit limits to give you a comprehensive financial safety net, especially during high-stakes PSL or international cricket betting seasons.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the early warning signs — in yourself or someone you care about — is the first and most important step toward getting back on track.

01
Chasing Losses

Continuing to bet in an attempt to recover money you have already lost — often increasing bet sizes in the process. This cycle is one of the clearest indicators of problem gambling behaviour.

02
Gambling With Money You Cannot Afford to Lose

Using rent, utility bills, grocery money, or emergency savings to fund gambling sessions. If gambling is competing with essential financial obligations, that is a serious warning sign.

03
Being Unable to Stop or Cut Down

Trying to reduce your gambling activity and repeatedly failing to do so, despite a genuine desire to stop. Feeling restless, irritable, or anxious when not gambling are associated symptoms.

04
Hiding Gambling Activity

Concealing the amount you gamble or the money you have lost from family members, friends, or colleagues. Secrecy around gambling behaviour is a common sign that it has moved beyond healthy recreation.

05
Neglecting Responsibilities

Missing work, neglecting family duties, or withdrawing from social relationships because of time or money spent on gambling. When gambling starts displacing other important areas of life, intervention is needed.

06
Borrowing Money to Gamble

Asking friends, family members, or financial institutions for loans specifically to fund gambling activity, or using credit facilities in ways you would not normally consider for entertainment expenses.

How to Self-Exclude
on 365pkr

Requesting a self-exclusion on 365pkr takes less than five minutes. Once submitted, it is processed immediately by our responsible gaming team with no questions asked and no waiting period. Here is how to do it:

After Self-Exclusion

  • Your account is suspended immediately — no delays.
  • All scheduled bonuses and pending promotions are cancelled.
  • You will be removed from all 365pkr marketing lists.
  • Any qualifying balance will be returned to your JazzCash or EasyPaisa account within 5 business days.
  • Re-registration during the exclusion period is actively blocked by our compliance team.
1

Log In to Your 365pkr Account

Navigate to 365pkr Login and sign in with your registered credentials. Make sure you are using the account you want to self-exclude — the exclusion applies to that specific account only.

2

Go to Account Settings → Responsible Gaming

From your account dashboard, navigate to "Account Settings" and select the "Responsible Gaming" tab. All your safety tools — including self-exclusion, deposit limits, cooling-off, and session timers — are located here in one place.

3

Select Self-Exclusion & Choose Your Period

Click on "Self-Exclusion" and choose your preferred exclusion duration: 6 months, 1 year, 2 years, 5 years, or indefinitely. If you are unsure, our support team recommends starting with a minimum of 6 months to allow adequate recovery time.

4

Confirm Your Request

Review the exclusion terms, tick the confirmation checkbox, and click "Confirm Self-Exclusion". You will receive an email to your registered address confirming the exclusion is active. The process is immediate and irreversible for the chosen period.

5

Seek Support if Needed

Self-exclusion is a brave and positive step. We encourage you to also reach out to our support team via Live Chat or at [email protected] — they can connect you with additional resources and ensure your exclusion has been applied across all devices.

Is Your Gambling Still Fun?

Answer these questions honestly. This is not a diagnostic tool — it is a quiet moment of self-reflection. If you tick several of these boxes, we encourage you to get in touch with our responsible gaming team or reach out to a professional support organisation. There is no shame in it. Many Pakistani players use these check-ins as a regular habit.

If you answer "Yes" to three or more questions, we strongly recommend activating one or more of the 365pkr responsible gaming tools described above, or speaking with a support professional.

Responsible Gaming Self-Check

Have you ever spent more money on gambling than you originally planned or could comfortably afford to lose?

Do you find yourself thinking about gambling frequently, even when you are at work, with family, or trying to sleep?

Have you tried to reduce or stop gambling and found that you were unable to stick to that decision?

Have you gambled to escape from stress, anxiety, personal problems, or a low mood — rather than purely for entertainment?

Have you ever borrowed money — from family, friends, or a financial institution — to fund a gambling session?

Have you hidden the extent of your gambling or your losses from someone close to you?

Has gambling caused tension, arguments, or distance in your relationships with family or friends in Karachi, Lahore, or wherever you are based?

Do you feel a strong urge to keep gambling in order to win back losses from a previous session — i.e., "chasing" your losses?

365pkr's Responsible Gaming Promise

At 365pkr, responsible gaming is not a checkbox or a legal formality — it is genuinely part of how we build and operate our platform. Pakistan has a fast-growing online gaming community and we feel a particular duty to that community to ensure that entertainment never crosses into harm. Every feature we build, every promotion we run, and every customer interaction we have is shaped by that commitment.

All players registered on 365pkr must be at least 21 years of age. This is non-negotiable. We enforce this through a mandatory Know Your Customer (KYC) verification process that requires valid government-issued identification — such as a CNIC — before any deposit or withdrawal can be processed. If at any point our compliance team has reason to believe a player may be under 21, the account is suspended pending verification.

21+ Age Restriction: 365pkr strictly enforces a minimum age of 21 for all registered players. It is illegal and a violation of our Terms & Conditions for anyone under 21 to register or attempt to use the 365pkr platform in any capacity.

365pkr operates under an international gaming license, which carries specific responsible gaming obligations that we adhere to in full. These obligations include maintaining a self-exclusion register, providing clear access to responsible gaming tools, training our customer support staff in problem gambling recognition, and cooperating with regulators when required. We take each of these obligations seriously.

We also monitor player behaviour proactively. Our system flags accounts that display patterns consistent with problem gambling — such as rapid increase in deposit frequency, unusually large bet sizes relative to prior behaviour, or aggressive chasing patterns after losses. When such patterns are detected, our responsible gaming team may reach out to the player directly with information and support resources, or temporarily restrict activity on the account pending a responsible gaming review.

Beyond our own tools, we encourage players who are struggling to also seek professional help. Problem gambling is a recognised condition and there are trained professionals who can help. We link to relevant international responsible gaming resources from our platform and encourage any player in distress to use them without hesitation.

Gaming should be a source of excitement — watching the PSL final with a live bet running, spinning a Lucky Neko slot during a lunch break, or trying your hand at a live dealer table on a Friday evening. That kind of controlled, purposeful fun is what 365pkr is here for. If it ever stops feeling like that, our tools and our team are ready to help you reset.

Our Platform Pledge

  • Strict 21+ age verification for all accounts
  • Instant self-exclusion with no waiting period
  • Proactive monitoring for problem gambling patterns
  • 24/7 support team trained in responsible gaming
  • No marketing to self-excluded players — ever
  • Full compliance with international gaming license obligations
  • Transparent and accessible responsible gaming tools

Our responsible gaming support team is available around the clock. Reach us via Live Chat on the platform or by email — no judgement, no pressure, just support.

[email protected]

Live Chat: Available 24/7

Play on 365pkr — Responsibly

Our full suite of responsible gaming tools is available to every registered 365pkr player at no cost. Explore the platform, set your limits, and enjoy gaming the way it was meant to be enjoyed.

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21+ Only. Online casino gaming and sports betting is strictly for adults. Please gamble responsibly. Visit our Responsible Gaming page if you need support.