365pkr Frequently Asked Questions

365pkr requires a valid government-issued CNIC (Computerised National Identity Card) for identity verification. You may also be asked to submit a recent utility bill or bank statement as proof of address. KYC documents are reviewed within 24 to 48 hours. Completing KYC unlocks full deposit and withdrawal functionality on your 365pkr account.

On the 365pkr Login page, click "Forgot Password" beneath the login fields. Enter your registered email address or mobile number and submit the form. You will receive a password reset link or OTP within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message, check your spam folder or contact support via Live Chat.

No. Each player is permitted only one active account on 365pkr. Creating duplicate or multiple accounts is a direct violation of our Terms and Conditions and may result in permanent account closure and forfeiture of any associated balances. If you believe a duplicate account was created in error, contact our support team immediately for assistance.

You can request account closure by contacting the 365pkr support team via Live Chat or by emailing [email protected]. Before closure is processed, any remaining PKR balance will be returned to your verified withdrawal method. If you are closing your account due to gambling concerns, we strongly recommend activating a self-exclusion instead, which provides stronger protections than a standard account closure.

The minimum deposit on 365pkr is Rs 500 PKR regardless of the payment method used — whether JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank. There is no maximum deposit cap for standard accounts, though high-value deposits may require additional verification as part of our anti-money laundering compliance procedures. All transactions are processed in PKR with zero conversion fees.

EasyPaisa withdrawals from 365pkr are typically processed within 1 to 4 hours after your withdrawal request is approved. In most cases, funds arrive faster than that — often within 30 to 60 minutes during business hours. Processing may take slightly longer on weekends or public holidays in Pakistan. Make sure your EasyPaisa mobile number is verified against your 365pkr account to avoid delays.

365pkr does not charge any platform-side fees on deposits or withdrawals. All transactions are processed in Pakistani Rupees (PKR) with zero currency conversion fees. Your payment provider — JazzCash, EasyPaisa, or your bank — may apply their own standard transaction fees depending on your account type. We recommend checking with your provider for their current fee schedule.

Yes. 365pkr supports direct bank transfers to HBL, UBL, Meezan Bank, and other major Pakistani banks via Raast and 1LINK. To withdraw to your bank account, add your bank details in the Cashier section and ensure your account name matches your 365pkr KYC documents exactly. Bank transfers typically settle within 1 to 3 business days depending on your bank's internal processing schedule.

The minimum withdrawal amount on 365pkr is Rs 1,000 PKR. Withdrawals below this threshold are not permitted. There is no fixed maximum withdrawal limit for standard verified accounts, although very large withdrawal requests may be subject to a staged payout process or an additional compliance review. Contact our support team if you have questions about a specific withdrawal amount.

365pkr offers a comprehensive cricket betting market covering PSL, international Test matches, ODIs, T20Is, and major tournaments like the ICC World Cup. To place a bet, navigate to the Cricket section, select your match, choose your market — match winner, top batsman, total runs, and more — and enter your stake in PKR. Live in-play betting is also available for most major fixtures.

Yes. 365pkr provides live in-play betting on PSL fixtures throughout the entire season, from the group stage through to the final. You can bet on ball-by-ball outcomes, over totals, wicket markets, and match winners as the action unfolds in real time. Odds update dynamically with each delivery. Live cricket betting on 365pkr is available on both desktop and mobile.

Return to Player (RTP) percentages vary by game on 365pkr, but the platform hosts titles with RTPs typically ranging from 94% to 97%. Lucky Neko, for example, carries a competitive RTP set by its original provider. Individual RTP values for each game are disclosed in the game's information panel. 365pkr only hosts games from certified providers whose RNG and RTP figures are independently audited.

Yes. 365pkr is fully optimised for mobile browsers on both Android and iOS devices. You can access the complete platform — including slots, live casino, cricket betting, and account management — directly from your mobile browser without downloading a separate app. The mobile interface is responsive and designed for smooth play on common Pakistani handsets across 4G and Wi-Fi connections.

Wagering requirements specify how many times you must wager a bonus amount before it converts into withdrawable cash. For example, a 30x wagering requirement on a Rs 5,000 bonus means you need to place a total of Rs 150,000 in qualifying bets before withdrawing bonus-derived winnings. 365pkr clearly lists the wagering requirement, eligible games, and expiry period for every active bonus in the Promotions section.

Yes. 365pkr runs a tiered loyalty programme that rewards consistent play across all game categories. As you wager on cricket betting, slots, and live casino games, you accumulate loyalty points that unlock higher tiers with progressively better perks — including enhanced cashback, dedicated account managers, faster withdrawal processing, and exclusive PKR bonuses. Full tier details are available in the Promotions section of your account.

Whether your 365pkr welcome bonus is eligible for cricket betting depends on the specific bonus terms at the time of claiming. Some welcome offers are limited to casino games or slots, while others include sports betting markets. Always check the bonus Terms and Conditions before placing bets intended to contribute toward wagering requirements. Our support team can clarify eligibility for any active promotion.

The minimum age to register and play on 365pkr is 21 years old. This requirement is strictly enforced through our KYC identity verification process, which requires a valid CNIC. Anyone found to be under 21 will have their account immediately suspended, any deposits returned, and winnings forfeited. 365pkr takes under-age gambling extremely seriously and operates a zero-tolerance policy.

You can activate self-exclusion on 365pkr by going to Account Settings and selecting the Responsible Gaming tab, then choosing Self-Exclusion. Pick your preferred exclusion period — 6 months, 1 year, 2 years, 5 years, or indefinitely — and confirm. The exclusion takes effect immediately and cannot be reversed during the active period. Our team will also remove you from all marketing communications during your exclusion.

365pkr provides six responsible gaming tools: deposit limits (daily, weekly, monthly), loss limits, session time limits, reality check pop-ups, cooling-off periods (24 hours to 30 days), and full self-exclusion. All tools are accessible instantly from the Responsible Gaming section of your account settings at no cost. These tools are designed to help players maintain healthy, enjoyable gaming habits without outside pressure.

365pkr customer support is available 24 hours a day, 7 days a week. The fastest way to get help is via Live Chat, accessible directly from the platform. You can also reach the team by email at [email protected]. Our support staff are trained to handle account queries, payment issues, technical problems, and responsible gaming requests. Average Live Chat response time is under 3 minutes.