At 365pkr, protecting the personal information of our players is a fundamental commitment — not an afterthought. This Privacy Policy explains in plain, honest language exactly what data we collect, why we collect it, how it is used, and the rights you hold as a registered player on Pakistan's premier online casino and sports betting platform.
Every data decision at 365pkr is guided by these six principles. They underpin the detailed policy sections that follow.
All personal data held by 365pkr is protected using industry-standard encryption at rest and in transit. We apply strict access controls so that only authorised personnel can access your information, and only when operationally necessary.
365pkr collects only the personal data that is genuinely required to deliver our services, comply with regulatory obligations, and protect the integrity of the Platform. We do not gather data speculatively or for purposes we cannot clearly justify.
As a 365pkr player, you have the right to access, correct, and request deletion of your personal data at any time. Our support team processes all data rights requests promptly and without unnecessary delay or obstruction.
365pkr does not sell your personal data to third parties. Data is shared only with vetted service providers who are contractually bound to handle it in strict compliance with this Privacy Policy and applicable data protection law.
We tell you what data we hold, why we hold it, and how long we keep it. There are no hidden data practices at 365pkr. If our data processing practices change in any material way, we will notify you in advance via email or Platform notification.
365pkr operates under an international gaming license and complies with all applicable data protection regulations governing our operations. Our privacy practices are reviewed regularly to ensure ongoing alignment with current legal requirements.
Important: This Privacy Policy applies to all personal data collected by 365pkr through the website at https://365pkr.bet, our mobile platform, and any associated communications. Please read it carefully before registering or using our services. By creating a 365pkr account, you acknowledge that you have read and understood this Privacy Policy.
365pkr is the operator of the online casino and sports betting platform accessible at https://365pkr.bet. For the purposes of this Privacy Policy, 365pkr acts as the data controller in respect of all personal data collected from players and visitors to the Platform. References to "365pkr", "we", "us", and "our" throughout this document refer to the operating entity behind the 365pkr brand.
365pkr operates under an international gaming license and is committed to maintaining the highest standards of data privacy and security for all registered players, including the significant and growing community of players based across Pakistan — in Karachi, Lahore, Islamabad, Faisalabad, and beyond.
If you have any questions about how 365pkr handles your personal data, our dedicated Privacy team can be reached at [email protected]. Please include "Privacy Enquiry" in the subject line of your message so it is routed to the correct team without delay.
This Privacy Policy covers all personal data that 365pkr collects, processes, stores, and shares in connection with the operation of the 365pkr Platform. It applies to:
This Policy does not apply to third-party websites, apps, or services that may be linked to from the 365pkr Platform. 365pkr is not responsible for the privacy practices of any third-party operator, and we encourage you to review the privacy policies of any external platform you visit independently.
365pkr collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and in limited circumstances from trusted third-party sources for identity verification purposes. The categories of personal data we collect are set out in the table below.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, nationality | Provided by you at registration or during KYC verification |
| Contact Data | Email address, phone number, residential address | Provided by you at registration or via account settings |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, transaction history, deposit and withdrawal records in PKR | Provided by you during deposit or withdrawal, or generated automatically upon transaction |
| Gaming & Betting Data | Bet history, casino game play history, wagering amounts, bonus usage, session duration | Generated automatically through Platform use |
| Technical Data | IP address, device type, browser type, operating system, screen resolution, connection speed | Collected automatically via cookies and server logs |
| Usage Data | Pages visited, features used, click patterns, time spent on Platform, navigation paths | Collected automatically via analytics tools |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Collected when you contact our support team |
| Responsible Gaming Data | Deposit limits set, self-exclusion periods, cooling-off requests, reality check preferences | Provided by you through responsible gaming tools |
Note on Sensitive Data: 365pkr does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless you voluntarily provide such information in the context of a responsible gaming self-assessment. Any sensitive data provided in this context is treated with the highest level of confidentiality.
365pkr uses the personal data we collect for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purposes set out below. The primary purposes for which 365pkr processes your personal data are as follows:
365pkr processes your personal data only where a valid legal basis exists to do so. The primary legal bases on which we rely are as follows:
365pkr does not sell, rent, or trade your personal data to any third party for their independent commercial use. We share your data only with the following categories of recipients, and only to the extent necessary for the purposes described in this Privacy Policy:
All third-party service providers engaged by 365pkr are required to process your personal data only in accordance with our instructions, to implement appropriate technical and organisational security measures, and to handle your data in compliance with applicable data protection law. We conduct due diligence on all data processors prior to engagement.
The 365pkr Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file placed on your device when you visit a website. The types of cookies used on the 365pkr Platform are described below:
You can manage cookie preferences through your browser settings at any time. Please note that disabling certain categories of cookies may limit your ability to use some features of the 365pkr Platform.
365pkr retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal and regulatory obligations. Our standard data retention periods are as follows:
When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its continued retention, 365pkr will securely delete or anonymise it.
As a registered player on the 365pkr Platform, you hold a number of rights with respect to your personal data. 365pkr is committed to facilitating the exercise of these rights promptly and without unnecessary barriers:
Exercising Your Rights: To exercise any of the rights listed above, please contact our Privacy team at [email protected] with the subject line "Data Rights Request". We may need to verify your identity before processing your request. We aim to respond to all data rights requests within thirty (30) days.
365pkr employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 365pkr will notify affected players without undue delay and will take all necessary steps to contain and remediate the breach in accordance with our incident response procedures.
The 365pkr Platform is strictly intended for adults aged 21 years and above. 365pkr does not knowingly collect, process, or store personal data belonging to individuals under the age of 21. Age verification is a mandatory part of the 365pkr account registration and KYC process.
If 365pkr becomes aware that personal data has been collected from an individual who is under the age of 21, we will take immediate steps to permanently delete that data and close the associated account. If you believe that a minor has registered on the 365pkr Platform, please notify us immediately at [email protected].
21+ Age Restriction: Online casino gaming and sports betting on 365pkr is strictly for adults aged 21 and above. We take our age restriction obligations seriously and apply robust verification checks to protect minors from accessing gambling services.
365pkr operates on an international basis and, as a consequence, your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, 365pkr ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that which applies within our primary operating jurisdiction.
Safeguards used by 365pkr for international data transfers include the use of standard contractual clauses, data processing agreements with binding data protection obligations, and transfers only to countries or organisations that provide an adequate level of data protection as recognised by applicable regulatory standards.
If you would like further information about the specific safeguards applied to international transfers of your personal data, please contact our Privacy team at [email protected].
365pkr may send you promotional communications — including bonus offers, free spins, deposit match promotions, and PSL betting specials — where you have provided your consent to receive such communications at the time of registration or subsequently through your account settings.
You may withdraw your consent to receive marketing communications from 365pkr at any time through any of the following methods:
Please note that withdrawal of marketing consent does not affect the delivery of essential transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming communications — which are sent on the basis of contractual necessity and cannot be opted out of while your account remains active.
365pkr reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or operational requirements. When material changes are made to this Policy, we will notify registered players via email to their registered address and/or via a prominent notification on the 365pkr Platform at least fourteen (14) days before the changes take effect.
The date on which this Privacy Policy was last updated is displayed at the top of this page. We encourage you to review this page periodically to stay informed about how 365pkr protects your personal data. Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests in relation to this Privacy Policy or the way in which 365pkr handles your personal data, please do not hesitate to get in touch with our Privacy team through the following channels:
365pkr is committed to responding to all privacy-related enquiries within 48 hours during standard business hours. Data rights requests will be processed within thirty (30) days of receipt of a verified request.
Your data is safe with us. Join thousands of Pakistani players enjoying cricket betting, live casino, slots, and more — all secured by our comprehensive privacy framework.
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